Your Safety and Morrison's Response to COVID-19

Updated March 26, 2020

Currently, all showhome visits and meetings with area managers in Calgary and Edmonton are by appointment.

While showhomes are still open to the public, we are only admitting one group of two people at a time. See details below.

We’re taking the COVID-19 outbreak very seriously. The health and safety of our customers, our staff and the general public is at the forefront of our minds during this unprecedented time. As we strive to balance delivering a safe and positive building experience with our responsibility to help contain coronavirus, we've set up this page to provide the most up-to-date information on steps we are taking in compliance with Alberta Health Services guidelines. If you have any questions or concerns, we encourage you to contact our office or an area manager.

General Health and Safety Precautions

• Our staff are encouraged to stay home if they are sick and to self-isolate if they are showing symptoms, have had close contact with someone infected or have recently traveled outside of Canada.
• We’ve increased the number of times a week our showhomes and selection studio are professionally cleaned and are following a very strict cleaning procedure, ensuring that common surface areas are disinfected often.
• We're suspending the usual offering of refreshments.
• Staff have been directed to maintain a distance of about 1-2 metres in all interactions, meetings and appointments.

Showhomes & Selection Studio

• All showhome visitors and customers are asked to clean and sanitize their hands.
• If you are sick or have traveled recently, we ask you not to visit our showhomes.
• We are only holding one appointment with 2-3 people at a time in our selection studios and showhomes.
• Clients are being called and prescreened ahead of their selection studio appointments.
• Only selection studio staff may handle samples.

Construction & Warranty

• All field staff are encouraged to limit the distance to customers and trade partners by about 2 metres.
• Warranty technicians are asked to call homeowners before a visit and pre-screen with the questions, such as:
  1. “Have you traveled outside of Canada recently?”
  2. “Have you contacted anyone who has traveled?”
  3. “Is anyone in your household showing flu-like symptoms?”
  4. “Can warranty work be delayed until a later date?”
• Warranty technicians may cancel and reschedule appointments at their discretion should they believe there is a compromising health issue.
• Home presentation and orientation meetings may be combined.

We appreciate your cooperation during this uncertain time and look forward to discussing your dreams and plans for your new home with you.

Regards,

The Morrison Homes Team