Morrison's Response to COVID-19

Updated May 15, 2020

Our Showhomes in Calgary and Edmonton Are Open.

No appointment necessary.

While showhomes are open to the public without an appointment, we want to assure you that we are doing all we can to protect the health and safety of our visitors, customers, staff and trade partners.

• All sales centres are equipped with hand sanitizing stations and protective plexiglass shields
• All high traffic areas and surfaces will be disinfected regularly throughout the day
• Visitors will be reminded to practice strict physical distancing
• A maximum occupancy of 4 people at a time is in effect.

We thank you for your cooperation as we work together to help prevent the spread of COVID-19.

March 23, 2020

We’re taking the COVID-19 outbreak very seriously. The health and safety of our customers, our staff and the general public is at the forefront of our minds during this unprecedented time. As we strive to balance delivering a safe and positive building experience with our responsibility to help contain coronavirus, we've set up this page to provide the most up-to-date information on steps we are taking in compliance with Alberta Health Services guidelines. If you have any questions or concerns, we encourage you to contact our office or an area manager.

General Health and Safety Precautions

• Our staff are encouraged to stay home if they are sick and to self-isolate if they are showing symptoms, have had close contact with someone infected or have recently traveled outside of Canada.
• We’ve increased the number of times a week our showhomes and selection studio are professionally cleaned and are following a very strict cleaning procedure, ensuring that common surface areas are disinfected often.
• We're suspending the usual offering of refreshments.
• Staff have been directed to maintain a distance of about 1-2 metres in all interactions, meetings and appointments.

Showhomes & Selection Studio

• All showhome visitors and customers are asked to clean and sanitize their hands.
• If you are sick or have traveled recently, we ask you not to visit our showhomes.
• We are only holding one appointment with 2-3 people at a time in our selection studios and showhomes.
• Clients are being called and prescreened ahead of their selection studio appointments.
• Only selection studio staff may handle samples.

Construction & Warranty

• All field staff are encouraged to limit the distance to customers and trade partners by about 2 metres.
• Warranty technicians are asked to call homeowners before a visit and pre-screen with the questions, such as:
  1. “Have you traveled outside of Canada recently?”
  2. “Have you contacted anyone who has traveled?”
  3. “Is anyone in your household showing flu-like symptoms?”
  4. “Can warranty work be delayed until a later date?”
• Warranty technicians may cancel and reschedule appointments at their discretion should they believe there is a compromising health issue.
• Home presentation and orientation meetings may be combined.

We appreciate your cooperation during this uncertain time and look forward to discussing your dreams and plans for your new home with you.

Regards,

The Morrison Homes Team